The End Of Point-And-Click SaaS: Why Software Will Soon Speak Human

For the past two decades, most SaaS products have worked similarly under the hood. A user clicks a button or fills out a form ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

This AI Company's CEO Says Its Stock Is a Once-in-a-Generation Opportunity, and He's Putting $3 Million of His Own Money Into It

But McDermott is positioning ServiceNow to put AI first. He was quick to integrate generative AI into ServiceNow's existing software. Its Now Assist AI suite reached $600 million in annual contract ...