Did you know that increasing customer retention rates by just 5% can increase profits by anywhere from 25% to 95%? In the ...

CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify fragmented customer information and deliver real-time insights to dealerships. CDK ...

BUFFALO, N.Y. (WIVB) — The New York State Department of Motor Vehicles is launching new technology to improve customer service for residents and department staff, Erie County Clerk Michael P. Kearns ...

Add Yahoo as a preferred source to see more of our stories on Google. BUFFALO, N.Y. (WIVB) — The New York State Department of Motor Vehicles is launching new technology to improve customer service for ...

NASHVILLE, Tenn. (WSMV) - Weeks of interruptions to Pulaski Electric System (PES) services for customers have been caused by a cyber attack, the utility provider revealed this week. “PES has learned ...

MCLEAN, Va., Dec. 3, 2025 /PRNewswire/ -- BAE Systems (LON: BA) today announced the launch of Velhawk™, a next-generation cybersecurity framework designed to enhance resilience, accelerate cyber ...

INDIANAPOLIS – It’s been two years since electric company AES Indiana switched systems, causing issues for nearly 60,000 of their customers. AES reports that their system has been stable since the ...

With agentic AI, the database must evolve from a passive ledger to an active reasoning engine that informs, guides, and enables autonomous action. For decades, the database has been the silent partner ...

Search is changing faster than ever – and 2026 may be the year it fully breaks from the past. Over the last year, AI has reshaped how people discover, decide, and convert, collapsing the traditional ...

When it comes to customer feedback the automotive industry has largely stayed traditional, relying on customer feedback surveys and responses. However, as AI applications grow, Volkswagen Group UK is ...

AI is slowly taking over the world, infiltrating every element of our day to day lives. There are a ton of useful purposes for AI companions, whether it be image or video generation or helping speed ...

Harrods Ltd., a luxury department store in London, confirmed some customer information was stolen in a data breach, as part of a wider wave of cyberattacks on U.K. businesses this year. The stolen ...