Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance automation and human support.

In the investment world, artificial intelligence (AI) has already gone from one of the great technological advancements of our time to a destructive force that will ruin industries. While that may ...

Recognition aligns with OnPage’s belief that secure on-call alerting, messaging, call routing, mass notification and ...

MOEGLINGEN, GERMANY, February 4, 2026 /EINPresswire.com/ — USU was recognized as a Representative Vendor in the 2026 Gartner Market Guide for Software Asset ...

OpenAI has launched a new product to help enterprises navigate the world of AI agents, focusing on agent management as critical infrastructure for enterprise AI adoption. On Thursday, AI giant OpenAI ...

Gartner's stock plunged despite beating Wall Street's Q4 estimates on both revenue and earnings. Management's 2026 guidance came in well below analyst expectations, inspiring today's sell-off.

CrowdStrike (CRWD) named a Customers’ Choice for ASPM, receiving the top customer rating for product capabilities and highest for deployment experience of all vendors evaluated To learn more about ...

BURLINGTON, Mass., Feb. 03, 2026 (GLOBE NEWSWIRE) -- ETQ, part of Hexagon, today announced that it has been positioned by Gartner as a Leader in the Magic Quadrant for Quality Management System ...

In this report, Gartner notes that "sourcing, procurement and vendor management leaders can use this research for tool selection that drives better SAM decisions." The Market Guide highlights ...

So, Gartner dropped their 2020 Magic Quadrant for IT Service Management Tools report, and it’s a lot to take in. Basically, they look at all the companies that make software to help businesses manage ...