Governments shift artificial intelligence from pilots to operations, using agents, copilots, and governance to drive ...

Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

California’s SB 243 and AB 489 require guardrails for conversational AI: continuous disclosure, self-harm interventions and ...

When I was recently asked, on a panel about the future of artificial intelligence, to name the most exciting technology I’m working on, my answer — “data” — drew a sidelong glance from the moderator.

State and local government IT leaders are entering 2026 with workplace modernization goals that go beyond replacing aging laptops and conferencing gear. The emerging priority is efficiency by design: ...

If Congress restores federal cybersecurity grant funding in 2026, state leaders will face a familiar pressure: Show quick progress against a fast-moving threat landscape. But security executives and ...

State and local governments depend on a tangled mix of commercial software, open-source components, cloud services and, increasingly, artificial intelligence (AI). That complexity makes it hard to ...

Carlos Soto is an award-winning reviewer and journalist with 20 years of experience covering technology and business within various sectors and industries. State and local government agencies possess ...