WorkJam has added two new features to its platform: an AI chatbot and a "Live Streaming" video tool - both designed to enhance communication and streamline operations as well as "empower businesses ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

Stay with us until the end to understand the cutting-edge features that define modern software governance and how they ...