Website-building platform Wix today launched a new company Wix Answers, which it says offers enterprise-level customer support and is intended to compete with companies like Zendesk and Salesforce.

Wix, a firm that helps people create their own websites, has launched a cloud-based development platform for customer support, taking on Zendesk and Salesforce Service Cloud, it says. The new ...

I remember speaking to Mikel Svane back in 2012 about how he and his colleagues were frustrated at the state of customer service software, how unfriendly and hard to use it was and how they wanted to ...

Wix has partnered with an Artificial Intelligence (AI) platform, Goodcall to assist them with their 24/7 phone assistant tool. The cloud-based conversational AI platform will assist in call recording, ...