Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Welcome to the Six Sigma Line! This series of blog articles addresses topics that we find interesting and provides potentially useful information to anyone trying to enhance their business skills. In ...

Six Sigma is a highly effective approach which creates improvement in business processes by advancing each sector of an enterprise. It uses both statistical and analytical methods to reduce variation ...

To improve the overall performance of your organization Six Sigma tools can be really helpful. As the CEO of Global Six Sigma, Mr Peter Peterka puts it, "When developing a strategic plan, Six Sigma ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

With strategic implementation, Six Sigma can do wonders for an organization. The methodology can drastically improve processes, cut down on waste, and even help provide better results in the design ...

Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...