How can the word “problem” be a good thing? Here, a small business owner with 15 years of personnel management under her belt shares how the hard-to-manage team members are actually the ones who make ...

Employees build great companies, and they tend to know what to do to reinvigorate them. When faced with challenges, the natural response may be to call in a consultant. No offense to consultants—I've ...

One bad hire can cost a company 30 percent of the employee’s first-year earnings, while some estimate the cost between $240,000 and $850,000 per employee.

Leaving a "problem" employee undisciplined can lead to significant cultural problems in the workplace and have detrimental effects on business operations, but strategies can be utilized to help ...

Managers often use performance reviews to mold and shape employee behaviors and results. They trust that formally telling high performers what they’re doing wrong one to two times a year will lead to ...

When those expectations are never clearly explained, performance conversations and eventual terminations can feel unfair on ...