INTERNET service Plusnet has stopped working for some users in the UK, The Sun can confirm. The mysterious outage affected mobile internet customers only, and started at around 4pm on Thursday. A huge ...

BT is acquiring rival ISP PlusNet, which the former incumbent claims will provide technology to help improve its relationship with customers. The deal, announced on Thursday and valued at £67m, sees ...

A senior PlusNet executive has hit out at those in the broadband industry who advertise free or unlimited connectivity, including partner Tiscali. Marketing director Marco Potesta told ZDNet UK on ...

Plusnet is set to discontinue its landline services, impacting thousands of customers. The move comes as analogue services are phased out, meaning Plusnet customers will no longer have access to a ...

Plusnet takes pride in its down-to-earth, friendly UK-based customer service, but can its broadband speeds and connection reliability match those of the best broadband companies? Our latest customer ...

Plusnet’s traffic management policy has landed the ISP in hot water with the UK’s ad regulator. The Advertising Standards Authority ruled in favour of a complainant who successfully argued that ...

Plusnet has today confirmed it will be changing from inflation-linked mid contract price rises to increases that are set in "pounds and pence”. The move brings the broadband provider in line with its ...

Plusnet will increase broadband prices by £24 a year for customers from December 2019. And the bad news doesn't end there, as certain call costs are also set to rise under the new plans revealed by ...

PlusNet are notifying users of a change to the Terms and Conditions for its ADSL services. In summary, PlusNet is making these changes to make sure they are fully compliant with the Consumer ...

ONE million Plusnet customers will see broadband bills hiked by up to £24 a year, while certain call costs are also rising – but you can leave penalty free. The increases take force from December 3 ...

PLUSNET customers have been hit by a major issue this morning which has left many unable to make or receive calls. 1pm UPDATE: The Plusnet issues that hit customers earlier today have now been ...

It’s been six weeks without a service and I may have to return to my old provider I asked to switch broadband/phone provider from Sky to Plusnet with the changeover due at the end of September. More ...