Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

AI-in-the-Flow is a term I use to describe a shift in how AI is embedded into enterprise operations. Rather than operating as ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

With this launch, Khazna has transitioned from a vendor-driven operations model to an insourced capability across more than ...

Hospitals and health systems are being inundated with challenges, and one of the most significant is how to effectively and efficiently operate a clinical pharmacy. Some drug prices have doubled over ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Genesco Inc. (NYSE: GCO) today announced a strategic transformation of its information technology operations, advancing to a new business model designed to improve speed and scalability, accelerate AI ...

Ola has surrendered over 1.7 lakh sq ft of office space in Bengaluru as it recalibrates operations amid AI automation, cost ...

Fortinet has released its 2025 State of Operational Technology and Cybersecurity Report, revealing significant progress in operational technology (OT) cybersecurity maturity among organizations. The ...

Rising cyberattacks on critical infrastructure and Industry 4.0 adoption push OT security toward AI-driven, Zero Trust, and anomaly-based solutions. AUSTIN, TX ...

Around 200 million customers visit Wendy’s every year. The chain wants to make sure it can keep those guests coming back and add even more. A big step is operational improvement. “You’ve heard the ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...