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Anywhere365 Connects Contact Centers to Microsoft Teams

Last month, Netherlands-based Anywhere365 announced its Dialogue Cloud solution was the first to be certified by Microsoft in their Connected Contact Centers program for Microsoft Teams. Microsoft ...
Nasdaq

AudioCodes announces Microsoft Teams Phone extensibility for its AI-first Voca Conversational Interaction Center

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...
Morningstar

ComputerTalk's ice Contact Center Achieves Unify Integration Model Certification for Microsoft Teams Phone Extensibility

TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...
Seeking Alpha

AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams

Voca Conversational Interaction Center (Voca CIC) enables any Microsoft Teams user to act as an agent through a one-screen, AI-first contact center. AudioCodes is targeting its Microsoft Teams ...
Seeking Alpha

Voca CIC Achieves Microsoft Teams Unify Integration Certification and Wins 2025 UC Today Best Teams Contact Center Award

AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...
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4 Ways to Get Contact Center Capabilities into Microsoft Teams

For enterprises that are looking to get the most out of their current (or future) contact center service and Microsoft Teams environment, integrating these systems might seem like a natural next step.