I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

Remote support software specialist LogMeIn has introduced Rescue Live Lens to help organisations cope with social distancing and related measures including working from home.

LONDON AND WOBURN, Mass., May 3, 2011 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq:LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...

LogMeIn has announced support for Macs using LogMeIn Rescue. It’s a “Software as a Service” (SaaS) for IT professionals and support technicians that provides on-demand remote access and control. It’s ...