Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure IT Service Delivery? The benefits of measuring IT service delivery are clear. If you resolve a customer IT ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

In the fast-paced world of business, measurement is everything. “We are all measured as a business,” says Shaun Castillo, President of Preferred Technologies (Pref-Tech). “Banks measure us. Investors ...

The expression “time is money” is almost as old as dirt. Well, maybe not that old. But most certainly it has roots in the mid 1800s when the second industrial revolution speeded up transportation with ...

If something can be measured, it can be improved. By carefully measuring your SEO with metrics that matter to your business, you can understand where you are currently and what value SEO brings to ...

Many traditional metrics — while still important for internal IT — are no longer relevant to C-suite goals. Here’s how to demonstrate IT’s business value in the digital era. Everything about your job ...

Measuring success of agile efforts can be complex. The key is to emphasize value once you’ve established organizational trust. The promise of agile development maps well to today’s disruptive, ...

A harmonised set of Key Performance Indicators (KPIs) at farm level is intended to help Dutch farmers, governments and supply ...

Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure IT Service Delivery? The benefits of measuring IT service delivery are clear. If you resolve a customer IT ...