Automation comes from intelligence. Right? Wrong. I believe actionable intelligence is the mother of automation. Intelligent automation manages tasks and data with little to no human intervention.

When bots break because a button moves, it’s time for smarter, goal-based automation that can see, think and recover like a human. I want you to think about the most fragile employee in your ...

Forbes contributors publish independent expert analyses and insights. Ron Schmelzer covers AI and data best practices at Forbes since 2018 Around a decade ago, as AI gained renewed attention, one of ...

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