Families across Puget Sound told KIRO 7 News that CenturyLink has canceled their appointments to fix their landline and internet issues multiple times in a span of months following our investigative ...

Samsung has quietly tucked a powerful troubleshooting toolkit inside recent Galaxy phones, and it lives behind a “secret” Wi‑Fi menu that most people never see. Instead of endlessly rebooting your ...

Resetting the router usually resolves many issues, but sometimes, it can create a few. We have noticed that after resetting the router, a wireless connection is created, but when a device is connected ...