Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

In the decade since I started building my company, Financial Cloud, I’ve worked closely with collection agencies, lenders and fintech challengers alike. During this time, one truth has become ...

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A new report shows consumer debt cases have surged in Massachusetts. Legislation to reduce the interest rate companies can ...

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Think your dental office can send unpaid bills to collections whenever you want? Not quite. There's a specific 90-180 day window that maximizes recovery while staying legally compliant—and recent ...

WEST CHESTER, Pa., April 20, 2017 /PRNewswire/ -- Enterprise Recovery LLC, an accounts receivable solution for corporate and commercial debt collections, is pleased to announce the release of a secure ...

TAMPA, Fla. (WFLA) — On Friday, the three main national credit reporting agencies said they’d remove the bulk of medical debt collections from U.S. credit reports. According to their announcement, it ...