Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. A more holistic approach to conflict management is to work ...

In the complex and dynamic field of healthcare, conflict is as omnipresent as it is multifaceted. From the recent record-setting healthcare strike at Kaiser Permanente, involving over 75,000 employees ...

My last post focused on specific strategies to resolve workplace conflict. But let's be honest. Most of us don’t relish the idea of managing conflict, whether that occurs at work or in our personal ...