As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Negative feedback plays an important role in growth but it's rarely comfortable in the moment. Use these 5 strategies to confidently handle negative feedback at work.

How can you bounce back from negative feedback? Whether your employer relies on a formal performance review process at pivotal points throughout the year or more frequent informal ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

We entrepreneurs pour our hearts and souls into our businesses. They are the products of our creative energy, our passion-made manifest. If you're like me, you assume that any customer who takes the ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...

No matter how robust your brand's customer service is, you can't avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...