Amazon’s quick checkouts and speedy Prime shipping have helped cement its status as one of the most popular online retailers in Canada. However, its return process left a little to be desired.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

For the many thousands of Amazon shoppers who return items that don't meet their expectations, arrive damaged, or no longer fit their needs, there's some good news. If you live in one of the many ...